Our Carpet & sofa Cleaning service is designed to remove deeply embedded dirt, stains, and allergens from your carpets, sofas, and furniture, restoring their freshness and original appearance.
We use high-quality cleaning equipment and products, ensuring a deep clean without damaging the fibres of your carpets or upholstery. This service is ideal for homes and offices looking to extend the lifespan of their carpetsand sofa while maintaining a clean and healthy environment.
Service:
Initial Inspection: We conduct a detailed inspection of the carpets & sofa to identify problem areas, such as tough stains or wear, and determine the best cleaning method. Deep Vacuuming: Before beginning the cleaning, we thoroughly vacuum the carpet & sofa to remove dust and surface debris. Interior wall painting: We apply even coats of paint to all selected interior walls, ensuring full coverage and a smooth finish. Stain Treatment: We apply specific products to tackle difficult stains such as coffee, wine, food, or mud, ensuring the treatment does not damage the fibres. Steam or Dry Cleaning: Depending on the type of carpet,or sofa, and your preferences, we use steam cleaning (which uses hot water and detergents) or dry cleaning, which requires less drying time. Both techniques are effective in removing embedded dirt and allergens.
Yes, extending the satisfaction guarantee to 48 hours could provide customers with more peace of mind and allow them to thoroughly inspect the cleaning results before requesting further action.Do you need help formulating specific questions, or are you looking for sample questions related to the cleaning service translation? Let me know how I can assist!
Introducing a fabric protection service could be a valuable addition, helping customers maintain the cleanliness of their carpets & sofa for a longer period, reducing the need for frequent cleanings. It might also attract clients looking for a more comprehensive service.
Yes, offering discounts for regular cleaning could help build customer loyalty and ensure a steady stream of business from clients who prefer ongoing maintenance.
Terms and conditions:
Exclusions: We are not responsible for permanent stains or pre-existing damage to the carpets or sofa. Stains that have been previously treated by the customer may not be fully removed. Carpet and furniture repairs, such as fraying or damage, are not included.
Access to the Property: The customer is responsible for providing access to the area where the service will be performed at the agreed time. Any delays in access may result in additional charges
Carpet and Furniture Condition: The customer must inform us in advance of any specific issues with the carpets or sofa (damage, delicate materials, etc.). Some delicate items may require special treatment, which could incur additional costs.
Property Condition: The property must be vacated before the service starts to ensure effective cleaning.
Drying Time: While we use techniques to ensure quick drying, the drying time may vary depending on environmental conditions and the type of carpet or furniture. It is recommended to avoid heavy use of the cleaned areas until they are fully dry.
Satisfaction Guarantee: If you are not completely satisfied with the cleaning of your carpets or sofa, we offer to return and correct any issues within 24 hours of the service, at no extra cost.
Contract Terms: Cancellations or changes must be made at least 24 hours in advance. Emergency bookings are subject to availability and may incur additional charges.
Our Carpet & sofa service is the perfect solution to keep your carpets, sofas, and furniture fresh, clean, and allergen-free, extending their lifespan and creating a healthier environment for your home or workplace.